Our front desk and lobby is open 7 a.m. to 11 p.m. A security agent is available from 11 pm - 7 am for emergencies and late check ins.

Our Amenity Fee includes:

• Parking on the property
• Access to our shuttle service (3-mile radius)
• Complimentary bike rentals
• Beach chairs, umbrellas, and towels
• Poolside cabanas and towels
• Coffee service from 8 am to 11 am in the lobby
• Complimentary newspapers
• Complimentary Wifi

Our complimentary shuttle service is available from 8 am to 10 pm and provides guests transportation within a three-mile radius of the hotel, including to and from our lovely Naples beaches and downtown area. The shuttle fleet is made up of two London cabs, a 10-passenger van, and 6-passenger van. Shuttle services are on a first-come, first-served basis from the hotel main entrance.

We are one mile from the closest beach access. You can walk, bike or take the shuttle to the beach. There is public beach parking available.

We are a completely smoke free property. If a guest smokes in their room, a $250 fine will be charged.

We do not allow pets on the property unless they are a service animal.

While our guaranteed check-in time is 3:00 pm, we do accommodate early arrivals if the guestroom is ready. If the guestroom is not ready upon arrival, a front desk agent will be happy to check your luggage. Guests are more than welcome to take advantage of our amenities while their room is being prepared.

While we do not have a concierge on property, our Front Desk agents are knowledgeable about the area and more than willing to make recommendations for dinner, golf, and other local activities. Many recommendations can be found under the "Activities" tab on our website.

The minimum age to check in is 25.

While our check-out time is 11:00 am, we are willing to accommodate late checkouts when possible. There is typically a fee associated with late checkouts depending on the time requested. To request a late checkout, please call the Front Desk the morning of departure.

For most reservations, we do require a deposit of room, tax, and resort fee upon confirmation of the reservation. This deposit can be refundable, depending on the rate's cancellation policy. Please note that same-day reservations do not require this deposit. To find out more information regarding your specific reservation, please call 239.649.7333 or 833.735.0289 and ask for the reservation department.

For most reservations, we require that guests make all changes and cancellations within 48 hours of arrival to avoid a penalty of one night's room charges. To find out more information regarding your specific reservation, please call 239.649.7333 or 833.735.0289 and ask for the reservation department.

Summer Season ( May 1 – December 18 ) – Full refund of deposit if reservation is canceled two (2) days prior to your arrival

Winter Season ( December 19 – April 30) – Full refund of deposit if reservation is canceled seven (7) days prior to your arrival.

The Bellasera Resort does not offer rollaway beds; please call our reservations department to discuss different options for your guest room.

Yes, we do offer complimentary cribs and highchairs based upon availability. To request a pack-and-play for your guest room, please call 239.649.7333 or 833.735.0289.

While we do not have car seats for our vans or London cabs, we do offer a booster seat for children aged 5 and above.

Ice machines are located across from the elevator on the second floor of each of our four buildings and on the third floor of our main building.

We have a heated pool and hot tub. Our pool area is open from dawn until dusk. Cabanas are at our guest's disposal on a first-come, first-served basis. They cannot be reserved. Our on-site restaurant, The Claw Bar, offers poolside food and beverage service until 5 p.m.

Our on-site restaurant, The Claw Bar, is located downstairs in our lobby. Upstairs, The London Club, offers the same menu with the addition of live music. To visit The Claw Bar website please click here: The Claw Bar. To visit The London Club website, please click here: The London Club. 

While the resort does not offer room service, takeout is available from our on-property restaurant during the day and sometimes early in the evening, depending how busy the restaurant is. Please call 239-231-3912 to inquire.

The Bellasera Resort offers four different room types, including studios, one, two and three-bedroom condos with fully equipped kitchens, living and dining rooms and laundry machines. to obtain more information regarding our room styles please click here: https://www.bellaseranaples.com/accommodations.

Parking is included in your amenity fee.

While we do not offer airport pickups, click here for local transportation services: Transportation Services Website

The Bellasera Resort welcomes guests from all over the world. Some of our front desk associates speak Spanish, Romanian, and Russian.

Our Front Desk and Reservations team can be reached via phone at 239.649.7333 or 833.735.0289 and via email at info@resorthospitalitypartners.com.

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