Web Accessibility

Our Commitment

We strive to provide an excellent online experience for all our guests – including those with sight, hearing, and other disabilities.

To ensure this, we are committed to complying with the Level AA success criteria of the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.0 (WCAG 2.0).

Our sites are designed and developed with these guidelines in mind. We test our websites to ensure that they are usable by guests who use assistive technology. While it is not always possible to do so to the letter of each checkpoint, we are continually developing solutions that conform to the spirit of each checkpoint, bringing together a high standard of practicality throughout the website.

In addition, our websites allow guests the means to locate and book rooms with accessibility features.

     Hotel accessibility features can be seen when viewing a hotel’s website:

     - Accessible Resort Amenities:
          - Accessible self-parking located west of min entrance and on east side of property
          - Pool lift
          - Bell service and elevators with extended landings
          - Ramps throughout property
          - Ground floor accommodations
          - Main entrance, lobby and registration desk are wheelchair/mobility device accessible
          - Standard routes to the following areas are wheelchair/mobility device accessible:
               - Guest rooms
               - Business center
               - Fitness room
               - Veranda & event space
               - Concierge
               - Swimming pool, spa and poolside cabanas
               - The Claw Bar
               - Guest shuttle service
               - Public restrooms
               - Ice machines

     - For more information, please contact a member of our reservations team at (877) 532-5131.

     Room descriptions include accessibility features:

     - Accessible In-Room Amenities:
          - Roll in Shower
          - Permanent ramp entrance
          - Grab Bars
          - Lowered Countertop, light switches and peephole
          - Widened entryways for wheelchairs
          - Suites for hearing impaired with flashing lights for alarms, doorbell and telephone
     - Book Now or contact our reservations team at (877) 532-5131 for further assistance.

If you have questions or would like to report an issue relating to the accessibility of this website, please contact us.