Web Accessibility

Our Commitment

We strive to provide an excellent online experience for all our guests – including those with sight, hearing, and other disabilities.

To ensure this, we are committed to complying with the Level AA success criteria of the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.0 (WCAG 2.0).

Our sites are designed and developed with these guidelines in mind. We test our websites to ensure that they are usable by guests who use assistive technology. While it is not always possible to do so to the letter of each checkpoint, we are continually developing solutions that conform to the spirit of each checkpoint, bringing together a high standard of practicality throughout the website.

In addition, our websites allow guests the means to locate and book rooms with accessibility features.

     Hotel accessibility features can be seen when viewing a hotel’s website:

     - Accessible Resort Amenities:
          - Pool lift
          - Elevators
          - Ramps throughout property
          - Ground floor accommodations
     - For more information, please contact a member of our reservations team at (877) 532-5131.

     Room descriptions include accessibility features:

     - Accessible In-Room Amenities:
          - Roll in Shower
          - Permanent ramp entrance
          - Grab Bars
          - Lowered Countertop, light switches and peephole
          - Widened entryways for wheelchairs
          - Suites for hearing impaired with flashing lights for alarms, doorbell and telephone
     - Book Now or contact our reservations team at (877) 532-5131 for further assistance.

If you have questions or would like to report an issue relating to the accessibility of this website, please contact us.